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Ella Tax Services LLC – Privacy Policy

Effective Date: April 4th, 2026

Ella Tax Services LLC (“Ella Tax Services,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name, email address, phone number
  • Date of birth
  • Social Security Number (SSN) or Tax Identification Number (TIN)
  • Government-issued identification

b. Financial Information

  • Income and tax documents (W-2, 1099, etc.)
  • Bank account and payment details
  • Business financial records

c. Business Information

  • Company name, EIN, and formation details
  • Ownership and operational information

d. Technical Information

  • IP address
  • Device type and browser
  • Usage data and interactions with our platform

2. How We Use Your Information

We use your information to:

  • Provide tax preparation and filing services
  • Deliver bookkeeping and business services
  • Process payments and manage billing
  • Communicate with you about your account or services
  • Improve our services and user experience
  • Comply with legal and regulatory requirements

3. How We Share Your Information

We do not sell your personal information.

We may share your information with:

a. Service Providers

  • Payment processors
  • Tax filing software providers
  • Cloud storage and hosting services

b. Government Authorities

  • IRS and state tax agencies, when required to file your taxes

c. Legal Requirements

  • When required by law, regulation, or legal process

d. Business Transfers

  • In the event of a merger, sale, or acquisition

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your information:

  • As long as necessary to provide services
  • As required for legal, tax, and compliance purposes

6. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access or request a copy of your data
  • Correct inaccurate information
  • Request deletion of your data (subject to legal requirements)

To exercise your rights, contact us at contact@ella.tax.

7. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

  • Improve website functionality
  • Analyze traffic and usage patterns
  • Enhance user experience

You can control cookie settings through your browser.

8. Third-Party Services

Our services may include links or integrations with third-party providers. We are not responsible for the privacy practices of those third parties.

9. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of our services after changes indicates your acceptance of the updated policy.

11. Contact Information

If you have questions about this Privacy Policy, please contact us: